Terms of Use

1. Acceptance of these Terms

By accessing or using our websites or apps, creating or using an account, making a purchase or otherwise using any of our services (collectively, the “Services”), you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

If you use the Services on behalf of a school, company or other organization, you confirm that you have authority to bind that organization to these Terms. Where you and Foqas have signed a separate written agreement, that agreement controls where it conflicts with these Terms.

2. Our Services

Foqas Inc. builds and operates software products. Depending on how you use them, the Services may include:

• education products, including Foqas Learn, Foqas Academy, Foqas Teach and Foqas Family;
• our mobile apps distributed through the Apple App Store and Google Play;
• user accounts and the tools for creating and managing content; and
• our websites, contact forms and customer support.

Features and availability may vary by product, platform and location.

3. Accounts

You must give accurate information, keep your password secure and tell us promptly about any unauthorized use. You are responsible for activity that occurs under your account. Users under 18 need a parent or guardian’s permission to use the Services.

You may not impersonate another person, create an account with false information, share login details with unauthorized people or try to get around access controls.

4. Your Content

You keep ownership of the content you create. You give Foqas a license to host, store and display that content only as needed to run the Services. You are responsible for making sure you have the rights to anything you upload.

5. Payments and Subscriptions

Paid features are billed as described at the time of purchase. By making a purchase, you authorize Foqas Inc. and its payment providers to charge the amounts shown.

Purchases made through the Apple App Store or Google Play are processed by those stores and follow their billing, subscription-management and refund policies. Applicable taxes may be added where required by law.

6. Billing Questions and Refunds

If you believe you were charged incorrectly for a purchase made directly with Foqas, contact us at support@foqas.com with the date, amount and the email address on your account. Where a charge was made in error or more than once, we will issue an appropriate refund to the original payment method.

For App Store or Google Play purchases, request refunds through the store you bought from. Nothing in these Terms limits consumer rights that cannot be waived under applicable law.

7. Third-Party Services and Links

The Services may rely on or link to third-party products and services, including app stores, payment processors, cloud and email providers, and other websites. Foqas does not control those third parties and is not responsible for their content, policies or failures outside our reasonable control. Your use of third-party services is subject to their terms.

8. Acceptable Use

You may not use the Services to:

• break any applicable law or the rights of others;
• harass, threaten or harm other users;
• send spam or submit false or misleading information;
• upload content you do not have the rights to;
• gain unauthorized access to accounts, systems or data;
• introduce malware or harmful code, or scrape or overload the Services; or
• use the Services in any way that creates a safety or security risk.

9. Service Availability and Changes

We work to keep the Services available and reliable, but we do not guarantee uninterrupted or error-free operation. We may perform maintenance, change or remove features, change prices for future purchases, or suspend access where reasonably necessary for safety, security, fraud prevention or legal compliance.

10. Intellectual Property

The Services, including software, designs, text, graphics, logos and trademarks, belong to Foqas Inc. or its licensors and are protected by intellectual-property laws. You may not copy, modify, distribute or commercially use our materials without our prior written permission.

11. Termination

You may stop using the Services at any time. We may suspend or close accounts that break these Terms or where required by law.

12. Disclaimers and Limitation of Liability

To the maximum extent permitted by law, the Services are provided on an “as is” and “as available” basis.

To the maximum extent permitted by law, Foqas will not be liable for any indirect, incidental, special, punitive or consequential damages, or for loss of profits, revenue, data or business opportunity, arising from or related to the Services.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, or limits consumer rights that cannot be waived.

13. Privacy

Our collection and use of personal information is described in our Privacy Policy, which forms part of these Terms.

14. Governing Law

These Terms are governed by the laws of the State of New York and applicable United States federal law, without regard to conflict-of-law principles. Mandatory consumer-protection rights available to you where you live are not affected.

15. Changes to these Terms

We may update these Terms when the Services, our business or legal requirements change. The “Last updated” date at the top of this page identifies the current version, and changes apply from that date.

16. Contact Us

For questions about these Terms or a purchase: